Privacy Policy

1. Who We Are

Brookfield Industrial Limited ("BFI", "we", "us", "our") is a company registered in England and Wales, operating from Dept 6607a, 126 East Ferry Road, Canary Wharf, London, E14 9FP, United Kingdom. We operate as a B2B industrial trading company supplying valves, automation components, instrumentation, electrical equipment, and spare parts.

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal information.

For any privacy-related queries, contact us at: sales@bfiltd.co.uk or call +44 (0)20 7971 1177.

2. What Personal Data We Collect

We collect personal data only when you voluntarily provide it to us, including when you:

• Submit a quote request through our website
• Complete the contact form on our website
• Subscribe to our newsletter
• Email or telephone us directly
• Engage with us in a business capacity

The categories of personal data we may collect include:

• Identity data: Full name, job title
• Contact data: Email address, phone number, company name, country
• Enquiry data: Product requirements, specifications, quantities, and messages you submit
• Technical data: IP address, browser type, and pages visited (collected automatically via server logs)
• Communications data: Records of email and telephone correspondence

3. How We Use Your Data

We use your personal data for the following purposes, on the following legal bases:

• Processing quote requests and enquiries — Legitimate interest / Contract performance
• Responding to contact form submissions — Legitimate interest
• Sending product and industry newsletters (only where you have subscribed) — Consent
• Maintaining records of business transactions — Legal obligation
• Improving our website and services — Legitimate interest

We do not use your personal data for automated decision-making or profiling.

4. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your data with:

• Suppliers and manufacturers — only to the extent necessary to process your specific product enquiry
• IT and hosting providers — who provide our website infrastructure under strict data processing agreements
• Legal and regulatory authorities — where required by law

5. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law:

• Quote and enquiry records: up to 7 years (for business accounting purposes)
• Newsletter subscribers: until you unsubscribe
• Website contact messages: up to 2 years
• Website technical logs: up to 12 months

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights in relation to automated decision making

To exercise any of these rights, please contact us at sales@bfiltd.co.uk. We will respond within 30 days. If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), access controls, and regular security reviews.

8. International Transfers

Your personal data is stored on servers located in the United Kingdom or European Economic Area. Where any data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact

Brookfield Industrial Limited
Dept 6607a, 126 East Ferry Road, Canary Wharf, London, E14 9FP
Email: sales@bfiltd.co.uk
Phone: +44 (0) 20 7971 1177